Turbo Whacks – Minnesota warns taxpayers of Intuit products

March 11, 2013 — Leave a comment
Image representing Intuit as depicted in Crunc...

Image via CrunchBase

Fewer mistakes, speedier preparation, faster, larger and guaranteed refunds.  That’s what Intuit, the makers of Turbo Tax, say about their popular tax preparation software.

The Minnesota Department of Revenue (MDR) sees it differently, going so far to formally advise their constituents not to use Intuit products for their state tax returns.  In a blunt press release on March 8 they stated, “Intuit has discovered multiple issues… [which] could jeopardize the accuracy of your return we find these errors unacceptable”  They also warned their department could stop accepting returns filed with Intuit products altogether.

Intuit serves about 25 million customers annually.  There are bound to be a few glitches, but most are resolved fast and without delay.  So what did the MDR see that led them to take this unusual bashing of Intuit?  Nothing – Intuit noticed the errors themselves, which they say are isolated to Minnesota.  Company spokesperson Julie Miller says the problems are affecting several portions of the 2012 tax returns, including property tax refunds, education expenses and $5 political contributions.  The MDR released updates and details on specific issues March 11.

About 10,000 returns will be affected by the errors.  Those taxpayers have been notified by Intuit and may claim a full refund.

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